Together with its specialization, this course will lead you towards high impact and sustainable negotiations at all levels, whether finding solutions to people management issues, sealing a deal on a sales package, or entering high-level strategic or political negotiations involving multi-party stakeholders.

Course 2: International and Cross-Cultural Negotiation

All of us are aware that cultural differences are significant and that they affect how we interact with others in business and in leisure activities. But what is culture exactly, and how does it impact on negotiation, in particular? This course will help you to be more precise about different dimensions of culture, from one region or country to another, while helping you to avoid simplifications, clichés and stereotypes. It will also lead you to a better overall awareness of your own culture.  

Course 3:Mediation and Conflict Resolution

Mediation is a crucial means to reaching peaceful and agreed solutions in today’s world – on an international, political, industrial, peace-keeping or social level. With the course you will be able to choose and lead a mediation process. You will gain a deeper understanding of workplace and international conflict resolution. 

About this Specialization

This specialization is intended for managers- from government organizations, businesses, public administrations, international organizations, or NGO’s- who want to go beyond intuition and acquire the proven tools to help the achieve greater success in negotiation.
You will learn negotiation fundamental skills thanks to the first course.
With the second course, we will enable you to develop better cross- cultural anticipation and international conflict resolution skills.
With the third and final course, you will be able to choose and lead a meditation process, You will gain a deeper understanding of workplace and international conflict resolution.
At the end of this specialization a capstone project will be the opportunity to apply your new knowledge with practical cases.

Course 1: Negotiation Fundamentals

Become a Successful Negotiator & Conflict Manager. Master strategies, acquire tools, and get professionals' golden rules for negotiations & mediation. This course gives you access to negotiation practical tools and best practices gathered from assignments in a wide set of sectors, be they services, industry, high tech, or public organizations. In an interactive manner, this course will help you, among other topics: get prepared for any negotiation; avoid traps; know how to prompt value-creating partnerships; structure an effective negotiation sequence; bargain in an efficient and respectful manner; overcome deadlocks; and much more!